Frequently Asked Questions
Everything you need to know about your Republic Records Official Store order.
When will my order ship?
Standard orders typically ship within 3-5 business days. For pre-order items, please refer to the specific release date listed on the product page.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
Can I return or exchange my merchandise?
We accept returns for most items within 30 days of delivery, provided they are in their original, unworn condition. Please note that opened media such as vinyl, CDs, and cassettes are non-returnable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
My vinyl arrived damaged. What should I do?
We take great care in packaging, but if your item arrives damaged, please contact our support team within 7 days of receipt with photos of the damage to arrange a replacement.